Privacy policy

1. Introduction

Evorelix is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, place an order, or interact with our services. By using evorelix.com, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Name, phone number, email address, and shipping/billing address
  • Payment information (processed securely via third-party payment gateways)
  • Order history, preferences, and browsing behavior on our website
  • Device information, IP address, and cookies for analytics and improvement

3. How We Use Your Information

  • Process and fulfill your orders, including shipping and delivery
  • Provide customer support and respond to your inquiries
  • Send order updates, promotions, and service notifications (you may opt out)
  • Improve our website, products, services, and user experience
  • Prevent fraud, ensure security, and comply with legal obligations

4. Sharing of Information

We do not sell your personal information to third parties. We may share information only with:

  • Shipping carriers to deliver your orders
  • Payment processors to securely handle transactions
  • Legal authorities when required by law or to protect our rights
  • Trusted service providers who assist in website operation

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, analyze traffic, and understand user behavior. You can disable cookies in your browser settings, though some website features may be affected.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data (where applicable)
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website after updates constitutes acceptance of the new policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: help@evorelix.com
  • Phone: 0822 3450 9403
  • Address: PERUMAHAN BPG BLOK A NO. 2 JL. TEMU KASIH, RT/RW 001/001, KEL. INDUSTRITENAYAN, KEC. TENAYAN RAYA, KOTA PEKANBARU, PROV. RIAU INDONESIA